Reliable Claim Investigation Services in Florida

Accurate claim resolutions require both precision and responsiveness. At Identifax Investigative Services, we partner with insurance carriers and their counsel to deliver thorough investigations that uncover the facts, document claimant activity, and provide clear, defensible evidence. Our work ensures claims are resolved with accuracy and fairness while safeguarding your interests.

We specialize in thorough claim investigations that cover every stage of the process—from recorded statements and accident scene investigations to witness location and detailed photographic documentation. Our experienced team brings professionalism and deep claims knowledge to every case, ensuring accurate adjustments and fair resolutions. Recognizing the demands on claims professionals and counsel, we prioritize efficiency to support timely and defensible settlements.

Subject Locations:
We specialize in accurately locating claimants and witnesses, providing timely information that supports effective investigations and faster claim resolutions.

Signed and Recorded Statements:
Our investigators obtain clear, detailed statements that preserve accuracy and protect the integrity of your claim. Each statement is documented with precision to provide reliable support in the claims and litigation process.

Background Investigations:
We deliver comprehensive background investigations that uncover critical details on claimants and witnesses. Our reports provide the clarity needed for accurate claim adjustments and stronger defense against fraud.

Pre-Employment Investigations:
Secure detailed employment history to assist in claim evaluations.

Background and Social Media Pre-Employment Investigations:
We provide thorough background and social media investigations to verify employment history, uncover red flags, and document online activity. These detailed insights support accurate claim evaluations and help carriers and counsel make informed, defensible decisions.

Social Media Checks:
Our investigators conduct comprehensive social media investigations that go beyond surface-level searches. By analyzing profiles, posts, photos, and digital connections, we uncover insights into a claimant’s daily activities, employment, hobbies, and potential inconsistencies with reported restrictions. These findings often reveal critical evidence of misrepresentation or fraud, providing insurers and counsel with reliable, court-ready documentation. Every analysis is performed thoroughly and ethically, ensuring that the results strengthen claim evaluations and support defensible case strategies.

Accident Scene Investigations:
We meticulously document and recreate accident scenes to provide clear, defensible evidence for insurers and their counsel. Our investigators capture photographs, measurements, and witness perspectives to establish an accurate record of events. This detailed documentation strengthens claim evaluations, supports litigation strategies, and ensures critical facts are preserved for future use.

Medical Record Canvassing:
We conduct nationwide medical canvassing to obtain essential records that clarify claimant treatment histories and current statuses. By identifying providers, facilities, and prescription sources, our investigators uncover critical details that may confirm or contradict reported injuries. These insights provide insurers and counsel with the documentation needed to evaluate claims accurately, reduce exposure, and strengthen case strategies.